Solution Brief

Revelstoke + ITSM


ITSM organizes the activities of an IT organization around service delivery, ensuring that the business has access to the services that it needs to function effectively. ITSM applications often act as the central point for the IT organization’s general case management and capability of gathering IT related business intelligence metrics. When integrated with Revelstoke, the monotonous tasks associated with ticket/case management; information gathering, escalations, closures and postmortem reporting can be automated. This ensures full compliance with corporate policy and that all events are recorded for business intelligence metrics; leading to a more efficient IT Services workflow. Read the datasheet to learn more.

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